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Privacy Policy

Your trust matters to us. This policy explains how Shubh-safar collects, uses, stores, and protects your personal information.

Effective date: 27 February 2026

1. Information We Collect

  • Basic identity details such as name, email address, and phone number.
  • Booking details like pickup location, drop details, dates, and trip preferences.
  • Payment-related metadata for transaction verification (no full card details are stored by us).
  • Device and usage data required for security, analytics, and service improvement.

2. How We Use Your Information

  • To process bookings, provide support, and complete your rental journey.
  • To send booking confirmations, verification links, payment updates, and service alerts.
  • To improve platform performance, reliability, and user experience.
  • To comply with legal obligations and fraud-prevention requirements.

3. Data Sharing

We do not sell your personal data. We may share limited information only with trusted partners involved in service delivery, including payment processors, authentication providers, and legal authorities where required by law.

4. Data Security

We use appropriate technical and organizational safeguards to protect your data from unauthorized access, alteration, or misuse. However, no digital system can guarantee 100% security.

5. Cookies and Analytics

Our website may use cookies and similar technologies to keep sessions stable, analyze traffic patterns, and improve user experience. You may disable cookies from your browser settings, though some features may be affected.

6. Your Rights

  • Request access to the personal information we hold about you.
  • Request correction or deletion of inaccurate or outdated data.
  • Withdraw consent for optional communication at any time.

7. Third-Party Services

Some parts of our platform rely on third-party services such as maps, payment gateways, and authentication providers. Their policies apply to data processed directly by those services.

8. Policy Updates

We may update this Privacy Policy from time to time. Any major changes will be reflected on this page with a revised effective date.

9. Contact Us

For questions or privacy requests, please contact us at shubhsafar18@gmail.com.

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